Q1.Accepted payment?
We accept all major credit cards:
- Visa
- MasterCard
- American Express
- Discover
Notes**Please make sure to enter the correct billing address for the credit card to minimize delays of processing.**ID verification for credit card purchase may apply for international customers.**Personal credit cards outside of the USA will not be accepted.
Wire Transfer:
EFT, T/T
Letter of Credit payment option:
available for orders >$8000, the processing fee of $1150 will be added to the order total.
Q2. Credit card information not accepted?
Please double check your credit card number, exp, & cvv code. These are common mistakes that caused our system to decline or reject the transaction.
If problems still persist, call your credit card company to make sure they did not block your transaction. Or, that you have reached the daily credit limit.
Q3. Sales tax?
We charge sales tax for orders shipping to addresses within California.
For California tax exemption, please follow the instructions below to obtain tax-exempt status with us:
- Please register for an account with your Tax Exempt Number (If you already have an online account with us, you can skip to the next step)
- Forward a copy of your tax-exempt certificate and/or fill out the California Resale Certificate to info@mtixtl.com.
Q4. Purchase orders?
Purchase orders will be accepted from customers with an established credit account with us. Please remit PO by email to info@mtixtl.com or fax to 510-525-4705.
If you are an organization within the USA and consider opening a terms account, please consult with us for more details